privacy policy
1. How does this Privacy Policy apply?
Equiflo Solutions (“Equiflo Solutions,” “we,” “us” or “our”) respects your privacy. When it comes to your personal information, we believe in transparency. That’s why we’ve set out here what personal information we collect, what we do with it and your choices and rights.
Equiflo Solutions is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website you can be assured that it will only be used in accordance with this privacy statement.
For clarity, we use different defined terms in this Privacy Policy to refer to the different parties who interact with our Services.
Equiflo Solutions may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from April 2025.
2. When you contact us we may collect the following information.
Contact Details: name, address, email address and contact telephone number. This is collected so we can contact you in response to your enquiry;
Correspondence: if you contact us via phone, email, letter, our website, leaving a comment on our website, or any other method, we may occasionally gather any additional personal information you choose to give us;
Demographic data: whether necessary for our own billing purposes or not, this includes traffic, location, weblogs, and other communication data, as well as the resources you visit.
3. What we do with the information we gather?
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We may use the information to improve our products and services;
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided;
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests;
To assist us address any questions or concerns you may have had, or to resolve any disagreement that may come up while we are offering you our goods and services, as efficiently as possible.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Our website is powered by Squarespace, although we don’t use all the functions you can view their full privacy policy.